Agenda and decisions

Report of Service Director Performance and Innovation.

The Service Director Performance and Innovation submitted a report seeking approval for the purchase of new IT Service Management software to

·         ensure the alignment of our processes to industry standard IT Service Management

·         and provide accurate and real time performance and business intelligence information for decision making and an online portal to encourage self-service and to facilitate automation and internal digital transformation.

Decision taken

The portfolio holder gave approval to proceed with the purchase of IT Service Management software under the exemption to Contract Procedures

contained within the Financial Regulations and Financial Procedure Rules on the grounds that exemptions many apply where “a framework agreement is available that necessitates the Council not having to go out to tender and the goods, works and services will still provide the Council with best value for money”.

Report of Services Director Performance and Innovation.

The Service Director Performance and Innovation submitted a report to provide an update on the previous report published 11 January 2018 – Procurement of the GovDelivery Communications Cloud.

Decision taken

The portfolio holder agreed that the council

·         no longer proceed with the procurement of the Granicus GovDelivery Communications Cloud.

·         utilise Mailchimp as our corporate online email marketing system.