Contact: Marianne Unwin Democratic Services Officer
Report of the Corporate Director Resources (Section 151 Officer).
The Corporate Director Resources submitted a report asking the Resources Portfolio Holder to approve the purchase of a hosted telephony service to replace the legacy on premise traditional telephone PBX system.
The Resources Portfolio Holder:
· Agreed that approval is given to proceed with the migration of telephony service to the 8x8 Experience Communications as a Service platform under the GCloud 13 framework. The benefits of this framework are assurance of scalability, value for money and access to the latest technology
· Agreed that the council enters into a three-year agreement with 8x8 for provision of the hosted telephony service at a cost of £97,880. This includes one off costs of £22,000 for implementation and training and a contracted annual subscription cost of £25,294
· Agreed that approval is given to proceed under the Exemption to Contract Procedures contained within the Financial Regulations and Financial Procedures Rules on the grounds that if a framework agreement is available that necessitates the council not having to go out to tender and the goods, works or services will still provide the council with best value for money.